Contact Us
We'd love to hear from you. Whether you have questions about FamWelly, need support, or want to discuss partnerships, our team is ready to help. Choose the contact option that best fits your needs below.
General Support
π§ Email
β±οΈ Response Time
1β2 business days
π Hours
MondayβFriday, 9 AMβ6 PM PT
Include your FamWelly account email and describe your issue in detail for faster resolution.
Privacy & Legal
Data Requests: We respond to privacy and data access requests within 30 days as required by law.
Press & Media
π§ Email
π― We Help With
- Media interviews and features
- Product announcements
- Media kits and press materials
- Expert commentary on digital wellness
Company Information
π Headquarters
FamWelly Inc.
123 Family Safety Ave
San Francisco, CA 94105
United States
Frequently Asked Questions
What's the fastest way to get support?
Email [email protected] with a clear description of your issue. Include your account email and device details for faster resolution.
How long does it take to get a response?
General support requests are answered within 1β2 business days. Privacy requests are handled within 30 days per legal requirements.
Do you accept partnership inquiries?
Yes! For partnership opportunities, contact us at [email protected] with details about your proposal.
How can I request my data?
Send a data access request to [email protected]. Include your account email, and we'll provide your data within 30 days.
Can I delete my account?
Yes. Email [email protected] to request account deletion. Your data will be permanently removed within 30 days.
Do you offer phone support?
Currently we offer support via email. For urgent matters, please clearly mark your email subject as "URGENT" and we'll prioritize it.
β Ready to Get in Touch?
Choose a contact method above and send us a message. We look forward to hearing from you!